Conrad London St James Hotel

The location was fantastic, with easy access to the metro station and close to popular tourist attractions like Westminster Abbey and Buckingham Palace. The hotel staff were outstanding, providing excellent customer service and being very attentive to our needs. The inclusive Full English Breakfast and access to the executive lounge were worth the money, offering a variety of options and 24-hour access to drinks and snacks. The rooms were lovely and well-appointed.

Felt free to seek any assistance, no complaints whatsoever.

Very quiet room, comfortable bed, satisfactory room equipment.

We were sold a service on our arrival and were led to believe that we were doing a bargain but this one did not correspond to us (80 pounds more per day instead of 160, for a superior quality room and VIP access to a private room for breakfast, snacks, aperitifs and snacks at several times of the day. as we were there to visit London apart from breakfast, we couldn't enjoy the rest. Moreover we lost the view on the street that Nou had asked for at the beginning. We had a view on the courtyard and kitchens, lighting problem in the bathroom, no switch. In short, bill increased in the end without having taken advantage of the services we paid for. Problem of comprehensionIt is said on the site that the employees speak our language but on arrival it is not the case.

They surprised us every night by leaving our room with background music and a spectacular atmosphere

It was all very good.

Breakfast excellent, wide choice, great service. Room large, comfortable bed, excellent bathroom. Snack in Blue Boar enjoyable. Staff friendly, helpful, excellent. Very central location, convenient for transport and attractions.

Nothing all good.

it was our 2nd stay in this hotel and again a wonderful experience. very nice entrance hall and reception and very nice bar area. all employees are very friendly and courteous. room with a lovely bed and very clean and comfortable, large bathroom with bathtub and great shower with shanghaitang accessories to shower and cream, location a dream- directly at westminster abbey and fast everywhere. we will definitely come back.

nothing

Excellent and very comfortable location!

Although the breakfast is very good and well-stocked, there may be little sweetness to choose from

Had a short but wonderful stay at Conrad. The staff were excellent, offering superb service and nothing was too much trouble. The beds were comfortable and the bathroom was spotless. Good AC, tea/coffee facilities, and amenities. Convenient location near St James tube station. Well-organized luggage storage. Enjoyed good value for money. Will recommend Conrad to anybody.

Couldn't recommend this hotel more.

Location

They put me in a handicapped room the bathroom very bad for us

Superb location close to buckingham park

When we received the room, the plug of the sink was blocked, we had to call twice for the technician to come and fix it... Breakfast with options...

The hotel was situated in an ideal location, with public transportation just steps away. The rooms were luxurious and impeccably clean - the bedding and towels were of exceptional quality. The outstanding service from the staff, as previously mentioned in other reviews, made our stay truly unforgettable. The breakfast spread was delicious, offering a range of options to suit everyone's preferences. the executive lounge was a lovely perk with its comfortable seating, drinks, and snacks.

The parking situation could be improved, as it was difficult to find available spaces nearby.

Excellent location in front of a metro station (St James) Remarkable customer service from all hotel staff

Pillows that are too soft

Very friendly staff, extremely clean, great location

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Loved the champagne surprise delivered to our room for our 10th anniversary, it really made us feel special. Room was comfortable, breakfast buffet was great and the staff were excellent overall. The location was perfect for exploring the city. Overall we would recommend this hotel.

The friendly and very attentive staff, the ideal and central location to visit but in a quiet street, a metro station in front of the hotel, the spacious and very comfortable rooms, the lounge for breakfasts....

Nothing

incredibly soft bed. perfect cleanliness. Pleasant staff. good central location

The lack of a street view in the room...

the exclusive amenities and service were impeccable. the beautiful and spacious room had a lovely view. the in, room breakfast was well, presented and offered a wide variety, including special diet menus. the bar/lounge area was cozy and stylish. the private facilities were top, notch.

The only minor issue was that the restaurant service was slow during dinner. the delicious food made up for it.

breakfast was really great! except for the view from the window, nothing disturbed me, although it has to be said that i didn't really expect anything different at a city hotel. everything else was perfect. food in all restaurants was great. tea-time excellent! concierge was great!

nothing, everything was great!

Spacious room, cleanliness, kindness and attention of the staff. Location near places of interest and subway.

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Convenient location with a nearby underground station. Spacious rooms with high-quality finishes. Good amenities such as a large umbrella for use in rainy weather. Attentive and friendly staff with excellent customer service. Lobby showcases impressive artwork.

The room, renovated with all the facilities, although reduced in size and with little light because it gives on to an interior patio .

The restoration can be improved a lot. Breakfast is good but can be improved.

the availability and friendliness of the staff, its efficiency. Availability of nespresso,bottled water every evening.evening blanket.

heating difficult to regulate

Great location, friendly staff, comfortable beds, beautiful pillows, free drinks in lounge, lovely walking opportunities.

Nothing bad to say.

Convenient location opposite St James tube station. Spacious rooms, well-finished and equipped. Friendly and accommodating staff. Excellent breakfast and dining options.

location of the hotel is excellent. staff at really all positions is very customer-friendly and helpful. breakfast buffet is very good and service staff is outstanding.

basically the windows in this good hotel are not optimal. there is no special noise protection and specially the cold outside temperatures can be felt in the rooms.

Incredibly comfortable bed. Well-structured room. Espresso coffee maker and Ipod stand. Preventive staff

Breakfast good but must do better for such an establishment.

The location of this hotel is prime, with easy access to all the hot spots in London. The rooms are spacious and lovely, offering more space than other hotels in the city. The staff is friendly and goes the extra mile in providing excellent service. Breakfast is elegant and the amenities in the room are top-notch.

Felt like a true getaway, no complaints whatsoever.

beds were super, we also paid an upgrade of about £300 for a more comfortable room with access to the executive lounge, was suggested to us at reception and we accepted. good breakfast and friendly service

bar operation worked out super- in the restaurant personnel bottlenecks and longer waiting time

Service, bar and room

There's no pool, the gym is small.

During my stay at Conrad, I was pleasantly surprised by the warm welcome and attention to detail. The staff went above and beyond to ensure my comfort, even offering a free upgrade to a suite upon arrival. The little touches, like the delicious mince pies in the foyer, added an extra touch of luxury. Access to the executive lounge was a wonderful perk, and the location was perfect for exploring the city. The only minor issues were a flashing light in the room, which I quickly resolved, and a mistaken charge for a bottle of wine, which was promptly corrected. I had a memorable experience and would highly recommend this elegant hotel.

We had a fantastic stay at this hotel. The best aspects include the cleanliness, facilities, parking, and location right across from the St. James tube. The hotel is close to many landmarks and the QEII conference center. The breakfast was excellent, and the staff was incredibly friendly and attentive.

Located in a quiet area near Westminster and Buckingham Palace, this hotel offers easy access to many top attractions in London. With an Underground station right across the road, getting around the city is a breeze. The rooms are modern and clean, with super comfy beds for a restful night's sleep. The staff is exceptional, providing excellent service throughout your stay. The breakfast is a wonderful feast, offering a variety of options to start your day. Plus, the hotel's elegant facade and bright reception create a welcoming atmosphere.

The hotel lacks a wide selection of nearby restaurants and nightlife options.

We had a wonderful stay at this hotel. the rooms were spacious and comfortable, able to accommodate our family of three. the staff was friendly and helpful throughout our stay, providing great recommendations for restaurants in the area. the location of the hotel was excellent, with easy access to key attractions and public transportation. the breakfast buffet was delicious, offering a variety of options including fresh fruits and homemade yogurts. the executive lounge was also a highlight, providing a comfortable and relaxing space to unwind after a long day of exploring.

There were a few negatives to our experience at this hotel. the cleanliness of our room was not up to par, with a dirty carpet and stains on the furniture.